First they offered a holiday red cup so early that we were still eating our Halloween candy. Then everyone complained because they weren't the fancy holiday cups that some of us looked forward to. Just plain red. Then they tried to spin it "to allow everyone to tell their own holiday story". Do they think we're stupid? (We're stupid enough to pay six bucks for a cup of coffee; maybe they're right.) They don't think we realize that the plain red cups are cheaper and were selected by some random bean-counting Scrooge?
Just when we were reluctantly getting used to the plain red cups, they ran out of them. The white cups are back. Pumpkin Spice Lattes are gone until next year. It isn't even Thanksgiving! Will they try to spin it "to allow our customers to tell their own holiday story about snow"? They didn't even write my name on the cup. They had no answer when I complained. This should come as no surprise; this particular Starbucks location ran out of ice on the hottest day of the July heat wave.
I'm disappointed and disillusioned. What is wrong with you, Starbucks? Worst of all, why do I care?
